Last updated: September 2026
1. Information We Collect
We may collect the following information:
- Name, email address, and phone number submitted via our booking or contact forms
- Booking dates and villa preferences
- Communication history via WhatsApp or email
- IP address and browser type for security purposes
2. How We Use Your Information
Your information is used solely to:
- Respond to your booking enquiry or question
- Process and manage your reservation
- Send relevant updates about your stay
- Improve our website and services
- Comply with legal obligations
We do not sell, trade, or rent your personal information to third parties.
3. Third-Party Services
We use the following third-party services, each with their own privacy policies:
- Booking.com — for online reservations.
- WhatsApp (Meta) — only if you choose to message us on WhatsApp; booking requests are sent through this website.
- Google Maps — for the embedded location map.
- Google Fonts — for typography.
4. Cookies & Local Storage
We do not use advertising or tracking cookies. Your browser stores your language and light/dark theme preference locally so the site remembers them on your next visit.
5. Data Retention
Enquiry data is retained for up to 2 years after your last contact or stay, unless you request earlier deletion. Booking records may be kept for up to 7 years for accounting and legal compliance.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications at any time
- Lodge a complaint with your national data protection authority
7. Data Security
We take reasonable precautions to protect your personal information. Our website uses HTTPS encryption. However, no method of internet transmission is 100% secure.
8. Children's Privacy
Our website is not directed at children under the age of 16. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Contact
- Email: contact@dream-catcherhomes.com
- WhatsApp: +212 666-881307
- Address: Route d'Aglou, 85000 Mirleft, Tamelalt, Morocco